Shipping policy

Shipping Information

We currently ship to Australia, the United Kingdom, the United States, New Zealand, and the United Arab Emirates.

Orders are typically processed within 1–3 business days. During launches or high-volume periods, processing times may be longer.

Shipping timeframes are estimated at checkout and may vary depending on your location and carrier.


Shipping Delays

Delivery timeframes are estimates only. Once an order has been handed to the carrier, delays are outside of our control.

We are not responsible for delays caused by:

  • Carrier disruptions

  • Weather events

  • Customs processing

  • Incorrect shipping information provided at checkout


Customs, Duties & Taxes

For international orders, customs duties, import taxes, or fees may apply depending on your country. These charges are the responsibility of the customer.


Incorrect Addresses

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping fees may apply.